Knowledge Hub

Questions you might have, answered all in one place.

General

  • How can Positive Payments gurantee safety?

    With options like tokenization and encryption, along with strict PCI compliance, Psotivie Payments is a leader in security for payment processors.

  • Who can use Positive Payments?

    All kinds of organizations use Positive Payments to accept payments and manage their business. From restaurants to not-for-profits to some of the largest online retailers, we have the tools you need to succeed.

  • What are your support hours?

    Our highly trained support team is available via phone or email 24/7. You can also learn from our blog, to find useful tips, articles, and thorough video walkthroughs.

  • What can I expect as an agent?

    You can expect a high approval rate on deals with a fast turnaround, lucrative and flexible programs, and ongoing industry education to benefit you and your business. You’ll get real-time portal access through our CRM to help keep track of all your pending applications and live merchants, all along with our commitment to best practices.

Terminals

  • How can I choose the right terminal for my business?

    Your choice of terminals can transform the daily operation of your business and improve your customer’s journey. Let us help you identify the perfect POS for your business, based on your unique needs and goals.

  • What kind pf payments can I accept with Positive Payments?

    You can accept Apple Pay, Google Pay, and most credit and debit cards, including Visa, Mastercard, and American Express.

  • What if i have a question about my terminal?

    You will be assigned an agent that will answer all your questions and troubleshoot any issues.

  • How long does it take to get trained?

    You will start accepting payments in less than an hour!

Disputes

Interchange

Fraud Prevention

PCI

Payments

Industry Insider

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